Documentation Index
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VCMS 사용자 가이드 home page

Getting Started and Accounts

The verification code (email or SMS) never arrived.
Can I use it on mobile?

Connecting Channels

Which sales channels can I connect?
How far ahead can a channel sync?

Inventory and Rates

How do I set inventory and rates?
Can I manage day use inventory and rates?
I want to change sell status, inventory, and rates for a date range at once
I want to mark up or discount a whole period at once
How do timetables work?
I want to change the number of rooms
Can I move a room to another room type?
Can I sell just one of a channel package per day?
Can check-in and check-out times differ by date?
Can I adjust inventory or rates on Yanolja Hot Deal and Gold Class packages?
My Airbnb promotions were reset
Can I set channel commission separately?
I want to mark up or discount one sales channel only

Bookings

Is booking sync free?
Can I sort bookings by cancellation time?
Ddnayodotcom multi-night bookings arrive as several bookings
A booking is cancelled but has no cancellation time or change history
Can I cancel a channel booking from VCMS?
Can I use it with VCLOUD?
A guest checks out early. What happens to VCMS inventory?
A guest cancels on the channel. What happens in VCLOUD?

Subscription and Billing

How do I register a payment card?
Can I choose which card is charged?
After a missed payment, how is the subscription charged when I pay again?
Can I change the billing date while part of my subscription is scheduled to end?

Troubleshooting

My Airbnb or Expedia connection dropped
My channel property was disconnected automatically
A booking is not syncing to VCLOUD

Reference

Terms and Conditions
Privacy Policy
Consent to the Collection and Use of Personal Information

Bookings

Can I cancel a channel booking from VCMS?

No. Channel booking details cannot be changed in VCMS.

If a booking changed when it should not have, contact the sales channel.

A booking is cancelled but has no cancellation time or change history

Can I use it with VCLOUD?

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